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Which of the following is true of the provisions of the Labor-Management Relations Act?


A) It created the National Labor Relations Board.
B) It declared labor organizations legal.
C) It permitted workers to decertify (reject) a union as their representative.
D) It allows employers to fire workers who favored labor unions.
E) Federal troops were provided to put down labor strikes.

F) A) and B)
G) C) and D)

Correct Answer

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Which of the following should be done when conducting a termination interview?


A) Tell the employee indirectly that he or she has been fired.
B) Rush the fired employee offsite as becomes a security issue.
C) Allow time for debate during a termination session.
D) Fire people when they have just returned from a vacation.
E) Provide written explanations of severance benefits.

F) A) and B)
G) B) and C)

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_____ builds on recruiting and involves decisions about whom to hire.


A) Job analysis
B) Selection
C) Performance appraisal
D) Comparable worth
E) Diversity training

F) A) and C)
G) B) and E)

Correct Answer

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The most common type of incentive plan, which compares a worker's performance against an objective standard with pay determined by his or her own performance is known as a(n) :


A) profit-sharing plan.
B) stock plan.
C) gainsharing plan.
D) individual plan.
E) merit pay system.

F) B) and D)
G) B) and C)

Correct Answer

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In the context of selection methods, content validity refers to the degree that a test actually predicts or correlates with job performance.

A) True
B) False

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A company has developed a new cell phone which will be targeted to developing countries. It is estimated that the demand for the new product will initially be slow but would accelerate gradually as the product becomes increasingly familiar to worldwide consumers. In order to determine the number of workers necessary to staff the new production facilities, the company needs to conduct a(n) :


A) market search.
B) utilization survey.
C) demand forecast.
D) inventory calculation.
E) recruitment drive.

F) A) and D)
G) B) and E)

Correct Answer

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Scenario A. Use the information given below to answer the questions that follow. The human resources (HR) department of Kleen Kars, an auto detailing company, set about comparing the number and type of employees it expected to have with what they predicted would be needed to support the growth desired. They determined they would need to hire six additional employees, as well as retain those that were currently employed. Next, they initiated a recruitment program and revised the pay system. Now, the HR department is about to begin a formal process to evaluate how well the recruiting and retention was done and whether the staff levels are appropriate at present. -When the HR department evaluated the amount and type of employees that should be hired, which stage of the HR planning process were they in?


A) Scanning
B) Programming
C) Planning
D) Screening
E) Delivery

F) D) and E)
G) C) and E)

Correct Answer

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When a software company developed a new phone, it had to determine how many production and marketing employees would be required for the launch. The company is involved in _____.


A) demand forecasting
B) outplacement
C) performance appraisal
D) job analysis
E) training and development

F) B) and E)
G) A) and B)

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Joe and Mike applied for a managerial position with a company. After their interviews, they compared notes and found that they had been asked the same questions. In the context of the given scenario, they had been subjected to a(n) _____ interview.


A) telephone
B) panel
C) invalid
D) structured
E) nondirective

F) C) and D)
G) None of the above

Correct Answer

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A company wants to hire a model to appear in a television ad to promote their products. Prospective candidates have been asked to audition so that the company can choose the most suitable person. The candidates are being subjected to a(n) _____ test.


A) discriminatory
B) reference
C) performance
D) integrity
E) analytical

F) C) and D)
G) D) and E)

Correct Answer

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In the context of designing reward systems, internal factors affecting the wage mix include collective bargaining and legal requirements.

A) True
B) False

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The Civil Rights Act requires covered employers to give affected employees 60 days' written notice of plant closings or mass layoffs.

A) True
B) False

Correct Answer

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In a performance test, the test taker


A) performs a sample of the job.
B) takes a paper-and-pencil honesty test.
C) is measured for general aptitude.
D) is evaluated for drug use.
E) only solves mathematical problems.

F) B) and D)
G) None of the above

Correct Answer

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Outplacement refers to laying off large numbers of managerial and other employees.

A) True
B) False

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Which of the following is a function of job analysis?


A) It provides basic information that help prospective employers make a first cut through candidates.
B) It provides the information required by virtually every human resources activity.
C) It explores what candidates have actually done in the past.
D) It focuses on hypothetical situations.
E) It measures a range of intellectual abilities.

F) B) and C)
G) None of the above

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In the context of training methods, _____ refers to assigning employees to different roles in the organization to broaden their experience and improve their skills.


A) role-playing
B) lecturing
C) needs assessment
D) adverse impact
E) job rotation

F) A) and B)
G) A) and C)

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For important management positions, companies often use web job boards.

A) True
B) False

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The selection technique that involves asking each applicant the same questions and comparing their responses to a standardized set of answers is a(n) :


A) structured interview.
B) nondirective interview.
C) termination interview.
D) invalid interview.
E) analytical interview.

F) A) and E)
G) A) and D)

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Management by objectives involves a subordinate and a supervisor agreeing in advance on specific performance goals.

A) True
B) False

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Which of the following is true of the provisions of the Employee Retirement Income Security Act (ERISA) of 1974?


A) It requires employees to pursue workplace safety.
B) It states that pregnancy qualifies a woman to receive the same benefits that she would with any other disability.
C) It protects private pension programs from mismanagement.
D) It requires certain employers to provide health insurance to their employees.
E) It states that men and women should be paid equally for equal work.

F) All of the above
G) B) and C)

Correct Answer

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