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Which of the following is characteristic of people from cultures with low humane orientation?


A) They express greetings, welcome, concern, and appreciation in most interactions.
B) They consider taking time to talk about feelings as critical.
C) They are sensitive to all forms of unfairness.
D) They smile and display other nonverbal signs of welcome frequently.
E) They prioritize pleasure and self-enjoyment over kindness and generosity.

F) B) and C)
G) A) and B)

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Following the rules of etiquette in other cultures makes a person seem indecisive and insincere.

A) True
B) False

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Cultures that exhibit extremely high collectivism within organizations tend to have a family-centered culture.

A) True
B) False

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James has accepted an entry-level position at a company in South Korea, which has a hierarchical culture. James should expect to take part in his company's decision making right away.

A) True
B) False

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Which of the following correctly names a characteristic of Brazilian etiquette and customs?


A) People commonly sit side by side rather than facing one another during meetings.
B) Individual meals are rarely served, and dishes for the group are provided on a rotating tray.
C) Personal life and religion are taboo topics of conversation in the country.
D) Films, politics, and cricket are appropriate topics of conversation in the country.
E) Gifts generally are not expected on first meeting, and buying someone a meal is a better option.

F) B) and C)
G) A) and C)

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What are the different types of conversation styles in each of the BRIC countries (Brazil, Russia, India, and China)?

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People communicate in a different fashio...

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In cultures that are low in uncertainty avoidance


A) formality is expected in most interpersonal business interactions.
B) change is unwelcome and undesirable.
C) orderliness and consistency are held to be important.
D) trust is hard to build and is valued less than contractual agreements.
E) tasks involving calculated risks, problem solving, and experimentation are preferred.

F) B) and E)
G) B) and C)

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Projected cognitive similarity is the tendency to think members of other groups are all the same.

A) True
B) False

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In cultures that are high in uncertainty avoidance


A) formalized policies are considered unnecessary.
B) business interactions are informal.
C) change is welcome and considered desirable.
D) verification is sought through oral, not written communication.
E) orderliness and consistency are held to be important.

F) A) and E)
G) B) and E)

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Learning the languages of other cultures can help you appreciate the richness of those cultures.

A) True
B) False

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People in low uncertainty avoidance cultures often stress orderliness and consistency, even if it means sacrificing experimentation and innovation.

A) True
B) False

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Meeting times are relaxed in China, and meetings often start 10 to 15 minutes late.

A) True
B) False

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Giles lives in a society where people are expected to solve their own problems. During business meetings, leaders do not waste time offering welcome or making social talk. Unfair treatment on the job is considered just the way life is. Which phrase best describes the type of culture Giles lives in?


A) collectivist
B) assertive
C) uncertainty avoidant
D) low humane orientation
E) high performance orientation

F) C) and D)
G) B) and C)

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_____ refers to how cultures socialize members to feel in novel, surprising, or extraordinary situations.


A) Collectivism
B) Humane orientation
C) Uncertainty avoidance
D) Egalitarianism
E) Individualism

F) All of the above
G) A) and B)

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Ethnocentrism is the belief that


A) your own culture is superior to others.
B) your own culture has nothing of value to share with others.
C) people of other cultures should make all business decisions.
D) you have more to learn from other cultures than to teach.
E) other cultures have a better knowledge base to conceptualize work.

F) B) and E)
G) C) and D)

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Olga thinks that all Americans are the same: hard-working, dishonest, and greedy. What is Olga displaying?


A) projected cognitive similarity
B) performance orientation
C) cultural assimilation
D) humane orientation
E) outgroup homogeneity effect

F) None of the above
G) A) and D)

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Minh takes a job in Germany. On his first day, his manager tells him that he will be respected if he can motivate himself to succeed. Minh is encouraged to think about his future with the company and to discuss long-term strategies for achieving his goals. From this, Minh concludes that he is in a society with


A) low priority on performance orientation.
B) high priority on egalitarianism.
C) high priority on humane orientation.
D) high priority on future orientation.
E) low priority on uncertainty avoidance.

F) A) and C)
G) B) and D)

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Angela spends a summer working in a hotel owned by some of her Italian relatives. She soon realizes that her job is secure even if she does not work very hard. When she makes mistakes, no one ever comments on them for fear of hurting her feelings. What is true of the culture in which she is working?


A) It is high in future orientation.
B) It is low in humane orientation.
C) It is a low performance orientation society.
D) It is high in uncertainty avoidance.
E) It is high in assertiveness.

F) C) and D)
G) A) and C)

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Chocolates, dessert items, and fine wine are good gifts to give a business colleague in Russia.

A) True
B) False

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Egalitarianism is the extent to which a community encourages and rewards innovation, high standards, and performance improvement.

A) True
B) False

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