Question 1

Business processes and information systems overlap.

Accepted Answer

A) True 
 B)False

Question 2

Enterprise resource planning (ERP)vendors do not include business processes as a part of the software package.

Accepted Answer

A) True 
 B)False

Question 3

Repositories are most often collections of data.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is the first step in a business process management (BPM) cycle?

Accepted Answer

A)  defining business process requirements
B)  creating models of business processes
C)  implementing the needed business processes
D)  assessing business process effectivenessE) A) and D)
F) None of the above

Question 5

In which of the following situations will credit checking be made the first step in the procedure of processing an order?

Accepted Answer

A)  during recession
B)  during a merger
C)  during an acquisition
D)  during inflationE) B) and C)
F) A) and D)

Question 6

Both information systems and business processes can be purchased off-the-shelf.

Accepted Answer

A) True 
 B)False

Question 7

Every activity of a business process involves an information system.

Accepted Answer

A) True 
 B)False

Question 8

Describe business process management (BPM)in brief.

Accepted Answer

Business process management (BPM)is a cy...

Question 9

Which of the following is an example of an inter-enterprise scope?

Accepted Answer

A)  supply chain management
B)  enterprise resource management
C)  accounts management
D)  customer relationship managementE) C) and D)
F) B) and C)

Question 10

How can a change in customers, product lines, and supply chains affect business processes?

Accepted Answer

A new category of customers could mean t...

Question 11

A customer's credit is checked before checking the availability of goods in order to ________.

Accepted Answer

A)  increase the rate of credit approval of customers
B)  arrange for the special terms requested
C)  prevent the wastage of shipping-verification labor
D)  align the processes with organizational goalsE) B) and C)
F) A) and B)

Question 12

Which of the following statements is true about designing, creating, and implementing a new business process?

Accepted Answer

A)  Process changes that don't work can be undone easily.
B)  Computer simulation of alternative processes is inexpensive.
C)  Technology may change during the development process.
D)  Resolution of implementation problems is easier for enterprise processes.E) None of the above
F) A) and B)

Question 13

The components and purpose of a business process and an information system are the same.

Accepted Answer

A) True 
 B)False

Question 14

The difficulty of creating an as-is process diagram depends on the sophistication of the organization.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following statements is true about choosing whether to develop information systems (IS) or business processes first?

Accepted Answer

A)  For a business process that is being constructed, building an information system (IS) after creating the business process is likely to cause problems.
B)  If an information system is built after the creation of business processes, other business processes that use the same information system (IS) can be integrated easily.
C)  If business processes are built after the information system (IS) development process, activities that are not part of the IS may not be considered.
D)  If an information system (IS) is built first, the development team should determine the requirements by itself.E) B) and D)
F) All of the above C

Question 16

Give an example to illustrate how business processes fail to work when misaligned with an organization's goals.

Accepted Answer

Business processes do not work well when they are misaligned with an organization's goals, objectives, or competitive strategy.The most obvious reason for changing a process is that it has efficiency or effectiveness problems.Consider a sales process.If the organization's goal is to provide high-quality service, then if the process takes too long or if it rejects credit inappropriately, it is ineffective and needs to be changed.

Question 17

Which of the following steps is the most appropriate if a company decides to accept more risk and sell to companies with lower credit scores?

Accepted Answer

A)  modifying the credit checking process
B)  implementing different ways of checking credit
C)  approving special terms before checking the credit
D)  shipping the inventory directly from the manufacturer to lower the creditE) All of the above
F) A) and B)

Question 18

Acecom Automobiles, an automobile manufacturing company, has always stocked steel and aluminum for its manufacturing process.However, it has now decided to procure the material directly from the manufacturer, instead of stocking it.This decision will lead to a change in Acecom's ________.

Accepted Answer

A)  product line
B)  supply chain
C)  credit policy
D)  distribution structureE) A) and C)
F) A) and B) B

Question 19

Creating computer programs and designing databases in-house is more affordable than buying off-the-shelf software.

Accepted Answer

A) True 
 B)False

Question 20

The credit-check process is independent of the inclusion or exclusion of new categories of customers.

Accepted Answer

A) True 
 B)False

Exam 30: Business Process Management

Business processes and information systems overlap.

Correct Answer
verified

Enterprise resource planning (ERP)vendors do not include business processes as a part of the software package.

Correct Answer
verified

Repositories are most often collections of data.

Correct Answer
verified

Which of the following is the first step in a business process management (BPM) cycle?

Correct Answer
verified

In which of the following situations will credit checking be made the first step in the procedure of processing an order?

Correct Answer
verified

Both information systems and business processes can be purchased off-the-shelf.

Correct Answer
verified

Every activity of a business process involves an information system.

Correct Answer
verified

Describe business process management (BPM)in brief.

Correct Answer
verified
Business process management (BPM)is a cy...
View Answer

Which of the following is an example of an inter-enterprise scope?

Correct Answer
verified

How can a change in customers, product lines, and supply chains affect business processes?

Correct Answer
verified
A new category of customers could mean t...
View Answer

A customer's credit is checked before checking the availability of goods in order to ________.

Correct Answer
verified

Which of the following statements is true about designing, creating, and implementing a new business process?

Correct Answer
verified

The components and purpose of a business process and an information system are the same.

Correct Answer
verified

The difficulty of creating an as-is process diagram depends on the sophistication of the organization.

Correct Answer
verified

Which of the following statements is true about choosing whether to develop information systems (IS) or business processes first?

Correct Answer
verified
C

Give an example to illustrate how business processes fail to work when misaligned with an organization's goals.

Which of the following steps is the most appropriate if a company decides to accept more risk and sell to companies with lower credit scores?

Correct Answer
verified

Acecom Automobiles, an automobile manufacturing company, has always stocked steel and aluminum for its manufacturing process.However, it has now decided to procure the material directly from the manufacturer, instead of stocking it.This decision will lead to a change in Acecom's ________.

Correct Answer
verified
B

Creating computer programs and designing databases in-house is more affordable than buying off-the-shelf software.

Correct Answer
verified

The credit-check process is independent of the inclusion or exclusion of new categories of customers.

Correct Answer
verified

Exam 30: Business Process Management

Business processes and information systems overlap.

Correct AnswerverifiedShow Answer

Enterprise resource planning (ERP)vendors do not include business processes as a part of the software package.

Correct AnswerverifiedShow Answer

Repositories are most often collections of data.

Correct AnswerverifiedShow Answer

Which of the following is the first step in a business process management (BPM) cycle?

Correct AnswerverifiedShow Answer

In which of the following situations will credit checking be made the first step in the procedure of processing an order?

Correct AnswerverifiedShow Answer

Both information systems and business processes can be purchased off-the-shelf.

Correct AnswerverifiedShow Answer

Every activity of a business process involves an information system.

Correct AnswerverifiedShow Answer

Describe business process management (BPM)in brief.

Correct AnswerverifiedBusiness process management (BPM)is a cy...View AnswerShow Answer

Which of the following is an example of an inter-enterprise scope?

Correct AnswerverifiedShow Answer

How can a change in customers, product lines, and supply chains affect business processes?

Correct AnswerverifiedA new category of customers could mean t...View AnswerShow Answer

A customer's credit is checked before checking the availability of goods in order to ________.

Correct AnswerverifiedShow Answer

Which of the following statements is true about designing, creating, and implementing a new business process?

Correct AnswerverifiedShow Answer

The components and purpose of a business process and an information system are the same.

Correct AnswerverifiedShow Answer

The difficulty of creating an as-is process diagram depends on the sophistication of the organization.

Correct AnswerverifiedShow Answer

Which of the following statements is true about choosing whether to develop information systems (IS) or business processes first?

Correct AnswerverifiedC

Give an example to illustrate how business processes fail to work when misaligned with an organization's goals.

Which of the following steps is the most appropriate if a company decides to accept more risk and sell to companies with lower credit scores?

Correct AnswerverifiedShow Answer

Acecom Automobiles, an automobile manufacturing company, has always stocked steel and aluminum for its manufacturing process.However, it has now decided to procure the material directly from the manufacturer, instead of stocking it.This decision will lead to a change in Acecom's ________.

Correct AnswerverifiedB

Creating computer programs and designing databases in-house is more affordable than buying off-the-shelf software.

Correct AnswerverifiedShow Answer

The credit-check process is independent of the inclusion or exclusion of new categories of customers.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Business process management (BPM)is a cy...
View Answer

Correct Answer
verified

Correct Answer
verified
A new category of customers could mean t...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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C

Correct Answer
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Correct Answer
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B

Correct Answer
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Correct Answer
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