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Exam 6: Values, Attitudes, Job Satisfaction, and Counter-Productive Work Behaviors

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Question 1

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When employees are free of any fears associated with trying new, innovative ideas or behaviors at work, they are said to have psychological safety.

A) True
B) False

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Question 2

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Replacement costs are the well-known costs of a hire.

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B) False

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Question 3

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You are unlikely to say anything to someone using a cell phone in a restaurant if you believe cell phone use helps people manage their busy lives. Your belief reflects the _____ component of your attitude toward people using cell phones in restaurants.

Heavier workloads for employees combined with an increase in dual-income families, single working parents, and elder care responsibilities serve to increase _____.

Continuance commitment would be high if an individual has no job alternatives.

PE fit is a contextual characteristic that potentially impacts employee engagement.

Wealthy Healthy Inc. applies an employee stock ownership plan. This is an attempt to:

_____ relate only to behavior directed toward specific objects, persons, or situations.

According to Ajzen's theory of planned behavior, _____ refers to the perceived social pressure to perform or not to perform the behavior.

In the ____ model of job satisfaction, satisfaction results from one's perception that work outcomes, relative to inputs, compare favorably with a significant other's outcomes/inputs.

Explain the five causes of job satisfaction.

A psychological contract represents an employee's beliefs about what he or she is entitled to receive in return for what he or she provides to the organization.

The equity model of job satisfaction is based on the belief that job satisfaction is partly a function of both personal traits and genetic factors.

Replacement costs include severance costs and outplacement fees.

Kim lives and works in a small town, even though she prefers life in a bigger city. She is quite dissatisfied with her current job and is thinking of leaving the organization. She is worried, however, about her ability to find other employment that pays as well as her current job. Additionally, she is concerned about finding another organization that offers medical benefits. Based on this information, Kim is experiencing _____.

Which of the following occurs when organizations give financial incentives to prevent dissatisfied employees from quitting?

According to Ajzen's theory of planned behavior, perceived behavior control refers to the degree to which a person has a favorable or unfavorable evaluation or appraisal of the behavior in question.

According to value-based model of work/family conflict, _____ is defined as the degree of consensus among family members about family values.

According to Schwartz's Value Theory, _____ refers to the preservation and enhancement of the welfare of people with whom one is in frequent personal contact.

Schwartz believes that values are motivational in that they "represent broad goals that apply across contexts and time."