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Marketers are more likely to find higher concentrations of foreign-born Americans and recent immigrants in


A) rural areas.
B) smaller states.
C) New York, Los Angeles, and Chicago.
D) coastal resort areas.
E) Great Lakes agricultural areas.

F) None of the above
G) B) and E)

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Baby Boomers represent a tremendous opportunity for today's marketers. Who are the Baby Boomers? What are they likely to want?

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Baby Boomers are the post-World War II g...

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When studying culture, the challenge for marketers is to determine whether culture


A) can help to identify a particular group that might be interested in the marketer's products.
B) is regional or subregional.
C) reinforces stereotypes.
D) is related to educational achievement.
E) offers opportunities for competitors.

F) A) and E)
G) A) and B)

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According to the text, younger consumers deal with having a lack of leisure time by


A) sleeping less.
B) eating unhealthy fast food meals.
C) watching television programs on their laptops.
D) multitasking.
E) spending less time on the phone.

F) B) and E)
G) A) and E)

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Which of these is a macroenvironmental factor?


A) culture
B) corporate partners
C) competition
D) company
E) competencies

F) D) and E)
G) B) and E)

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Which statement about the changing ethnicity in the United States is TRUE?


A) Minorities now represent almost half of the population in the United States.
B) In spite of increases in the Hispanic population, Hispanic buying power is expected to maintain its current level.
C) Hispanics differ vastly from other groups in America in terms of consumer behavior.
D) African American U.S. households are more affluent than previous studies suggested.
E) Asian Americans are the slowest growing minority population.

F) A) and B)
G) C) and D)

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The three elements of the consumer's immediate environment are the company, competition, and corporate partners.

A) True
B) False

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Demographics are transmitted by words, literature, and institutions from generation to generation.

A) True
B) False

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Gretchen has a job that requires working late several nights a week. This puts a lot of strain on her to find time to shop and prepare meals for her family. Grocery stores recognize the importance of consumers like Gretchen and have responded in all of the following ways except


A) creating ready-to-eat meals that would allow Gretchen to have freshly prepared meals.
B) developing meals with precut and premeasured ingredients that would allow Gretchen to cook them at home.
C) staying open late.
D) advertising their products heavily on daytime television.
E) using creative checkout procedures so Gretchen can finish her shopping quickly.

F) A) and B)
G) A) and C)

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The shift of population from the Rust Belt in the North to the Sun Belt in the South and Southwest will likely


A) decrease national cultural identity.
B) reduce regional cultural differences.
C) make it difficult to collect demographic information.
D) create a demand for a new generational cohort.
E) make it more difficult for companies to differentiate their products.

F) B) and C)
G) C) and D)

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B

Typical demographic data include all of the following EXCEPT


A) gender.
B) income.
C) race.
D) education.
E) language differences.

F) B) and E)
G) A) and E)

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The United States has often been called the melting pot society, integrating people from many cultures into the social fabric of the country. What challenges do marketers face in assessing U.S. culture?

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Many immigrants hold on to cultural valu...

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How can marketers identify potential opportunities?

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By paying close attention to c...

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In some parts of the United States a long sandwich is called a sub sandwich. In other parts of the country it is called a grinder. This is an example of what type of macroenvironmental factor?

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This is an...

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At almost every major university, some group on campus pressures the university to become more green. What does this mean? What does it usually involve? Why would a university want to become greener?

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Becoming more green on a university campus means providing more environmentally friendly goods and services. For a university, it would start with recycling but also might involve green building design, mass transportation, and environmental education. The role of universities is to educate people, including education about consumers' impact on the environment.

What percentage of U.S. adults now recycle their soda bottles and newspapers?


A) 10%
B) 20%
C) 50%
D) 75%
E) 90%

F) C) and E)
G) B) and C)

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C

Julie has been doing the family's weekly shopping since she was twelve, although she doesn't particularly like doing it. She tends to question what salespeople tell her and demands convenience. Julie demonstrates characteristics of the __________ generational cohort.


A) Baby Boomers
B) Generation W
C) Generation X
D) Generation Y
E) Generation Z

F) A) and B)
G) C) and D)

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What social trend has influenced retailers to make their products available wherever and whenever customers want them?

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The time-poor societ...

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Recently, Jason, one of the few Americans who has not registered with the Do Not Call Registry, received a call from a marketer suggesting Jason needed additional insurance since he had just become a father and changed jobs. Jason was likely shocked and concerned about


A) his financial situation.
B) his lack of privacy.
C) the marketer's lack of cultural awareness.
D) his telephone bill.
E) his technological comfort.

F) All of the above
G) B) and E)

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As a retail clothing store manager, Randy frequently asks his staff what customers are saying and what they are asking for. He also attends the quarterly clothing show at the regional merchandise mart. Randy's efforts will likely help him to


A) avoid cognitive dissonance.
B) implement just-in-time marketing promotions.
C) identify potential opportunities.
D) avoid the need to understand regional culture.
E) achieve cost savings.

F) C) and D)
G) A) and C)

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