Question 1

Which of the following is true of services?

Accepted Answer

A)   It includes intangible products like medical care.
B)   It includes manufacturing high-quality goods.
C)   It focuses on establishing short-term relationships.
D)   Jobs based on services have been declining in recent years.
E)   Insurance and haircuts are examples of tangible products.F) C) and D)
G) C) and E)

Question 2

Which of the following is one of the three essential categories of skills that managers need?

Accepted Answer

A)   Study skills
B)   Technical skills
C)   Negotiation skills
D)   Counseling skills
E)   Manipulative skillsF) B) and C)
G) A) and B)

Question 3

Which of the following is a characteristic of operational managers?

Accepted Answer

A)   They bridge the gap between higher and lower levels of management.
B)   They focus on long-term issues of the business.
C)   They develop on goals and plans that have been formulated by top-level managers.
D)   They are directly involved with nonmanagement employees.
E)   They break down the business' objectives into business units.F) A) and D)
G) A) and C) D

Question 4

Knowledge management is a set of practices aimed at discovering and harnessing the competition's intellectual resources.

Accepted Answer

A) True 
 B)False

Question 5

As managers rise higher in an organization,they will probably rely less on their technical skills.

Accepted Answer

A) True 
 B)False

Question 6

One of the ongoing challenges that characterize the current business landscape is globalization.

Accepted Answer

A) True 
 B)False

Question 7

Biomark Software Inc.has recently started operations as a business.The managers have already determined their objectives and have decided on the field of activity they will be dealing in.They have now started to attract people to work for them and have started determining the responsibilities of workers.Which of the following management functions are Biomark's managers performing?

Accepted Answer

A)   Planning
B)   Organizing
C)   Leading
D)   Optimizing
E)   BudgetingF) A) and E)
G) B) and D)

Question 8

State some of the common practices of successful executives.

Accepted Answer

The answer of State some of the common practices of...

Question 9

Planning involves:

Accepted Answer

A)   analyzing current situations.
B)   determining rewards for goals achievement.
C)   attracting people to the organization.
D)   motivating employees.
E)   implementing necessary changes.F) None of the above
G) A) and B)

Question 10

Individuals' conceptual and decision-making skills:

Accepted Answer

A)   are most important early in their career.
B)   involve the ability to perform a specialized task using a specific method.
C)   are often referred to as people skills.
D)   become less important to them as they rise higher in the company.
E)   become more important to them as they grow in the company.F) D) and E)
G) A) and D)

Question 11

Which of the following skills is Jessica showing by talking with the person interviewing her for the local newspaper?

Accepted Answer

A)   Conceptual and decision skills
B)   Monitoring skills
C)   Interpersonal skills
D)   Technical skills
E)   Negotiating skillsF) None of the above
G) A) and E)

Question 12

Which of the following is one of the ongoing challenges that characterize the current business landscape?

Accepted Answer

A)   Uniformity of offerings
B)   Technological change
C)   Quality
D)   Cost competitiveness
E)   SpeedF) A) and C)
G) B) and E) B

Question 13

Operational managers play a crucial role in an organization because they provide:

Accepted Answer

A)   the link between management and nonmanagement personnel.
B)   overall direction by formulating strategy and controlling resources.
C)   the key plans for an organization's success.
D)   feedback on top management performance.
E)   direction and strategy for the organization.F) A) and C)
G) B) and D)

Question 14

_____ management is the set of practices aimed at discovering and harnessing an organization's intellectual resources-fully utilizing the intellects of the organization's people.

Accepted Answer

A)   Knowledge
B)   Scientific
C)   Project
D)   Service
E)   AutocraticF) A) and B)
G) A) and D) A

Question 15

Which of the following roles is a decisional role?

Accepted Answer

A)   Spokesperson
B)   Liaison
C)   Leader
D)   Disturbance handler
E)   MonitorF) A) and B)
G) A) and C)

Question 16

Which of the following roles was Phil performing when he notified the employees of the upcoming layoff?

Accepted Answer

A)   Negotiator
B)   Liaison
C)   Disseminator
D)   Spokesperson
E)   EntrepreneurF) A) and B)
G) B) and E)

Question 17

Conceptual and decision making skills become less important than technical skills as individuals grow in their career.

Accepted Answer

A) True 
 B)False

Question 18

Through careful monitoring of the financial budgets of a firm,managers can detect potential problems in reaching their financial goals and take actions to reverse the problem.This is an example of the _____ function of management.

Accepted Answer

A)   planning
B)   controlling
C)   leading
D)   organizing
E)   staffingF) C) and D)
G) B) and C)

Question 19

Innovation is the introduction of new goods and services.

Accepted Answer

A) True 
 B)False

Question 20

Planning,organizing,and leading often guarantee success.

Accepted Answer

A) True 
 B)False

Exam 1: Managing and Performing

Which of the following is true of services?

Correct Answer
verified

Which of the following is one of the three essential categories of skills that managers need?

Correct Answer
verified

Which of the following is a characteristic of operational managers?

Correct Answer
verified
D

Knowledge management is a set of practices aimed at discovering and harnessing the competition's intellectual resources.

Correct Answer
verified

As managers rise higher in an organization,they will probably rely less on their technical skills.

Correct Answer
verified

One of the ongoing challenges that characterize the current business landscape is globalization.

Correct Answer
verified

Correct Answer
verified

State some of the common practices of successful executives.

Correct Answer
verified

Planning involves:

Correct Answer
verified

Individuals' conceptual and decision-making skills:

Correct Answer
verified

Which of the following skills is Jessica showing by talking with the person interviewing her for the local newspaper?

Correct Answer
verified

Which of the following is one of the ongoing challenges that characterize the current business landscape?

Correct Answer
verified
B

Operational managers play a crucial role in an organization because they provide:

Correct Answer
verified

_____ management is the set of practices aimed at discovering and harnessing an organization's intellectual resources-fully utilizing the intellects of the organization's people.

Correct Answer
verified
A

Which of the following roles is a decisional role?

Correct Answer
verified

Which of the following roles was Phil performing when he notified the employees of the upcoming layoff?

Correct Answer
verified

Conceptual and decision making skills become less important than technical skills as individuals grow in their career.

Correct Answer
verified

Through careful monitoring of the financial budgets of a firm,managers can detect potential problems in reaching their financial goals and take actions to reverse the problem.This is an example of the _____ function of management.

Correct Answer
verified

Innovation is the introduction of new goods and services.

Correct Answer
verified

Planning,organizing,and leading often guarantee success.

Correct Answer
verified

Exam 1: Managing and Performing

Which of the following is true of services?

Correct AnswerverifiedShow Answer

Which of the following is one of the three essential categories of skills that managers need?

Correct AnswerverifiedShow Answer

Which of the following is a characteristic of operational managers?

Correct AnswerverifiedD

Knowledge management is a set of practices aimed at discovering and harnessing the competition's intellectual resources.

Correct AnswerverifiedShow Answer

As managers rise higher in an organization,they will probably rely less on their technical skills.

Correct AnswerverifiedShow Answer

One of the ongoing challenges that characterize the current business landscape is globalization.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

State some of the common practices of successful executives.

Correct AnswerverifiedShow Answer

Planning involves:

Correct AnswerverifiedShow Answer

Individuals' conceptual and decision-making skills:

Correct AnswerverifiedShow Answer

Which of the following skills is Jessica showing by talking with the person interviewing her for the local newspaper?

Correct AnswerverifiedShow Answer

Which of the following is one of the ongoing challenges that characterize the current business landscape?

Correct AnswerverifiedB

Operational managers play a crucial role in an organization because they provide:

Correct AnswerverifiedShow Answer

_____ management is the set of practices aimed at discovering and harnessing an organization's intellectual resources-fully utilizing the intellects of the organization's people.

Correct AnswerverifiedA

Which of the following roles is a decisional role?

Correct AnswerverifiedShow Answer

Which of the following roles was Phil performing when he notified the employees of the upcoming layoff?

Correct AnswerverifiedShow Answer

Conceptual and decision making skills become less important than technical skills as individuals grow in their career.

Correct AnswerverifiedShow Answer

Through careful monitoring of the financial budgets of a firm,managers can detect potential problems in reaching their financial goals and take actions to reverse the problem.This is an example of the _____ function of management.

Correct AnswerverifiedShow Answer

Innovation is the introduction of new goods and services.

Correct AnswerverifiedShow Answer

Planning,organizing,and leading often guarantee success.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
D

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
B

Correct Answer
verified

Correct Answer
verified
A

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified