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The ____________________ section of a formal business report makes precise suggestions for actions to solve the report problem.

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The company ____________________ section of a business plan should identify the form of your business and its business type.

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In the introduction section of a proposal, which of the following would be the best way to persuade the receiver to read the rest of the proposal?


A) Mention a remarkable resource available exclusively to you.
B) Present a detailed budget that shows a low overall cost.
C) Give the background and credentials of everyone who will be working on the project.
D) Provide a timetable for all activities.

E) All of the above
F) None of the above

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Lydia's report contains sensitive topics that may upset her readers.What type of heading should she use in her formal business report?


A) Graphic headings
B) Functional headings
C) Talking headings
D) She should omit headings altogether.

E) A) and B)
F) B) and C)

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The section of a formal business report that makes precise suggestions for actions to solve the report problem is the


A) recommendations.
B) introduction.
C) conclusion.
D) body.

E) All of the above
F) A) and B)

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Assume that a colleague has approached you for help as she prepares a formal business report.She knows that you're taking a business communications course and wants to take advantage of your expertise.Based on the material covered in your textbook, what five writing tips would you give your colleague? Be sure to explain each tip.

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Student answers will vary but will inclu...

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In the operations and ____________________ section of a business plan, explain specifically how you will run your business, including location, equipment, personnel, and management.

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Formal business reports are similar to formal proposals in that they both make offers.

A) True
B) False

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The ____________________ analysis section of a business plan should discuss market characteristics, trends, projected growth, customer behavior, complementary products and services, and barriers to entry.

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Omit a mission statement from a business plan because investors won't expect you to have one until you actually start your business.

A) True
B) False

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When firms know exactly what they want, they prepare a(n)____________________ for proposal specifying their requirements.

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The staffing section of an informal proposal may


A) identify the size and qualifications of the support staff.
B) endorse and support your staff.
C) identify resources such as computer facilities that will be used during the project.
D) All of these choices.

E) A) and D)
F) C) and D)

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In a business plan, highlight your ____________________ statement, which should describe your business and explain the reasons it will succeed.

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Which section of a proposal typically identifies the problem and discusses the goals or purposes of the project?


A) Background
B) Staffing
C) Budget
D) Authorization Request

E) None of the above
F) All of the above

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As long as you have at least one table or figure in your proposal, a list of figures is required.

A) True
B) False

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Tom is writing a solicited proposal in response to an RFP and is working on the background section.What is his goal in this section?


A) To convince the reader that a problem exists
B) To make himself look professional
C) To show the reader how much accepting the proposal will cost
D) To persuade the reader that he understands the problem completely

E) B) and C)
F) All of the above

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Describe what a formal business report is and explain how it differs from a formal proposal.Then give an original example of when each would be written.

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Student answers will vary.
Formal report...

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What is the most accurate statement about the title page of a formal report?


A) All items on a title page are typed in uppercase letters.
B) Enclose the title in quotation marks to make it stand out.
C) The last item on a title page is the name of the author.
D) The name of the person receiving the report comes before the author of the report.

E) B) and C)
F) A) and C)

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Most proposals begin by briefly explaining the reasons for the proposal and by highlighting the writer's qualifications.

A) True
B) False

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The part of a formal report that highlights the important points for people who may not have time to read the entire report is the


A) budget.
B) executive summary.
C) authorization.
D) table of contents.

E) All of the above
F) A) and C)

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