Question 1

Which of the following is an appropriate guideline to follow when conducting performance appraisals with an underperforming employee?

Accepted Answer

A)  For legal reasons,avoid documenting the process.
B)  Summarize the employee's performance with generalizations.
C)  Describe detailed expectations and standards.
D)  Avoid getting into discussion of solutions to any problems.
E)  Do not be concerned if employees react by being extremely upset or violent.F) A) and E)
G) A) and D)

Question 2

The system of relations between workers and management is called team relations.

Accepted Answer

A) True 
 B)False

Question 3

Scenario B. Suppose you have interviewed for a job with a local manufacturing firm. You know that you meet all the minimum requirements for the job and so you are not surprised when you receive a formal job offer from the company. However, two days later, the Human Resource Director for the company calls to tell you that they are rescinding the job offer. When you ask why they are taking this action, you are told that the manager you were going to be working for does not believe that women should work in a manufacturing environment. The HR Director tells you that it's nothing personal and wishes you well in your career.
-Which of the following laws should the company be concerned about having violated in this situation?

Accepted Answer

A)  Age Discrimination in Employment Act
B)  WARN Act
C)  Fair Labor Standards Act
D)  Americans with Disabilities Act
E)  Title VII of the Civil Rights Act of 1964F) B) and C)
G) All of the above

Question 4

Perhaps the most difficult part of human resources planning is conducting

Accepted Answer

A)  demand forecasts.
B)  internal labor supply forecasts.
C)  external labor supply forecasts.
D)  job analyses.
E)  job specifications.F) A) and E)
G) A) and C)

Question 5

One of the criteria for creating a competitive advantage through human resources is that they should be

Accepted Answer

A)  expensive.
B)  commonplace.
C)  inimitable.
D)  spontaneous.
E)  low cost.F) None of the above
G) B) and C)

Question 6

Recruitment is

Accepted Answer

A)  choosing an employee for a job.
B)  developing a pool of applicants for a job.
C)  selecting a group of applicants for employment.
D)  determining the number of employees needed.
E)  promoting from within.F) A) and D)
G) A) and E)

Question 7

Training should consist of four distinct stages or decisions.They are

Accepted Answer

A)  goal-setting,selection,performance measurement,training method.
B)  pre-test,training,post-test,evaluating.
C)  needs assessment,designs,method determination,evaluation of results.
D)  method selection,evaluation of results,forecasting,training.
E)  goal setting,training method,performance measurement,training.F) A) and D)
G) C) and E)

Question 8

Outplacement is

Accepted Answer

A)  recruiting from external sources.
B)  hiring from external applicants.
C)  illegal under the WARN Act of 1989.
D)  dismissing people from the company.
E)  helping displaced workers find other employment.F) B) and D)
G) B) and C)

Question 9

The use of a neutral third party to resolve a labor dispute is known as

Accepted Answer

A)  right-to-work.
B)  mediation.
C)  conciliation.
D)  arbitration.
E)  negotiation.F) C) and D)
G) None of the above

Question 10

A tool for determining what is done on a given job and what should be done on that job is called a

Accepted Answer

A)  job description.
B)  job analysis.
C)  job specification.
D)  job profile.
E)  job design.F) A) and D)
G) A) and E)

Question 11

Cellular Tech has developed a new cellular telephone which will be marketed toward developing third-world countries.It is estimated that the demand for the new product will start out slow and accelerate as the product becomes increasingly familiar to worldwide consumers.In order to determine the number of workers necessary to staff the new production facilities,Cellular Tech needs to conduct

Accepted Answer

A)  a market search.
B)  a utilization survey.
C)  a demand forecast.
D)  an inventory calculation.
E)  recruitment schedules.F) All of the above
G) C) and E)

Question 12

Scenario C. You have met with your supervisor for your annual performance appraisal meeting. It has not gone well because you feel the meeting was handled inappropriately. You were told your work was "okay but done with a bad attitude." When asked what you need to improve, you were told to "Do better. Work harder." Your supervisor did not take notes and did not allow you to take notes in the meeting. You left the meeting with no resolution to the problem and no agreement on when to discuss this again.
-When the meeting ends with no resolution to the problem and no follow-up set,which of the following recommendations for employee feedback was most likely violated?

Accepted Answer

A)  Determine the causes for the low performance.
B)  Describe specifically the expectations and standards for job performance.
C)  Document discussions of employee feedback.
D)  Agree to a solution and a timetable for improvement.
E)  Summarize the employee's specific performance.F) B) and D)
G) A) and B)

Question 13

Human resources planning has three stages.They are

Accepted Answer

A)  planning,executing and delivering.
B)  hiring,training and firing.
C)  planning,programming and evaluating.
D)  planning,delivering and evaluating.
E)  recruiting,screening and hiring.F) C) and D)
G) B) and C)

Question 14

The process of using multiple sources of appraisal to gain a comprehensive perspective of one's performance is called a 180-degree appraisal.

Accepted Answer

A) True 
 B)False

Question 15

_____________ are the traditional source of appraisal information because they are often best positioned to observe an employee's performance.

Accepted Answer

A)  Peers
B)  Subordinates
C)  Self-appraisals
D)  Team members
E)  Managers and supervisorsF) C) and E)
G) C) and D)

Question 16

Which of these methods has been found to be the way most job positions get filled?

Accepted Answer

A)  Want ads
B)  Employee referrals
C)  Private employment agencies
D)  Unions
E)  Drop-in applicationF) B) and E)
G) B) and D)

Question 17

Discuss management by objectives.How is it used? What are its advantages and disadvantages? Give an example of a good objective for this purpose.

Accepted Answer

Management by objectives (MBO) is a mana...

Question 18

The programming stage of human resources management consists of

Accepted Answer

A)  hiring and firing.
B)  evaluating employee performance levels.
C)  determining appropriate automation methods.
D)  implementing the plans determined earlier.
E)  calculating legally justifiable compensation levels.F) A) and E)
G) A) and B)

Question 19

Development differs from training in that

Accepted Answer

A)  development is more expensive.
B)  development is less cost-effective.
C)  training focuses on past performance.
D)  development focuses on managers and professional employees.
E)  training focuses on future capabilities.F) A) and B)
G) A) and D)

Question 20

In changing from a rapidly growing,entrepreneurial organization to a mature business with more stable growth,Dell went outside the organization to hire managers who better fit those needs.According to the text,they did this because

Accepted Answer

A)  external candidates are more likely to enjoy working at Dell.
B)  this prevents a demoralizing effect on employees.
C)  this encourages current employees to continue their employment at Dell.
D)  this provides a limited application applicant pool,which eases the selection process.
E)  internal recruiting inhibits change.F) A) and E)
G) B) and D)

Exam 10: Human Resources Management

Which of the following is an appropriate guideline to follow when conducting performance appraisals with an underperforming employee?

Correct Answer
verified

In changing from a rapidly growing,entrepreneurial organization to a mature business with more stable growth,Dell went outside the organization to hire managers who better fit those needs.According to the text,they did this because

Correct Answer
verified

Development differs from training in that

Correct Answer
verified

Outplacement is

Correct Answer
verified

The process of using multiple sources of appraisal to gain a comprehensive perspective of one's performance is called a 180-degree appraisal.

Correct Answer
verified

Which of these methods has been found to be the way most job positions get filled?

Correct Answer
verified

The system of relations between workers and management is called team relations.

Correct Answer
verified

The programming stage of human resources management consists of

Correct Answer
verified

_____________ are the traditional source of appraisal information because they are often best positioned to observe an employee's performance.

Correct Answer
verified

Human resources planning has three stages.They are

Correct Answer
verified

Correct Answer
verified

The use of a neutral third party to resolve a labor dispute is known as

Correct Answer
verified

One of the criteria for creating a competitive advantage through human resources is that they should be

Correct Answer
verified

A tool for determining what is done on a given job and what should be done on that job is called a

Correct Answer
verified

Correct Answer
verified

Training should consist of four distinct stages or decisions.They are

Correct Answer
verified

Recruitment is

Correct Answer
verified

Correct Answer
verified

Perhaps the most difficult part of human resources planning is conducting

Correct Answer
verified

Discuss management by objectives.How is it used? What are its advantages and disadvantages? Give an example of a good objective for this purpose.

Correct Answer
Answered by ExamLex AI
Management by objectives (MBO) is a mana...
View Answer

Exam 10: Human Resources Management

Which of the following is an appropriate guideline to follow when conducting performance appraisals with an underperforming employee?

Correct AnswerverifiedShow Answer

In changing from a rapidly growing,entrepreneurial organization to a mature business with more stable growth,Dell went outside the organization to hire managers who better fit those needs.According to the text,they did this because

Correct AnswerverifiedShow Answer

Development differs from training in that

Correct AnswerverifiedShow Answer

Outplacement is

Correct AnswerverifiedShow Answer

The process of using multiple sources of appraisal to gain a comprehensive perspective of one's performance is called a 180-degree appraisal.

Correct AnswerverifiedShow Answer

Which of these methods has been found to be the way most job positions get filled?

Correct AnswerverifiedShow Answer

The system of relations between workers and management is called team relations.

Correct AnswerverifiedShow Answer

The programming stage of human resources management consists of

Correct AnswerverifiedShow Answer

_____________ are the traditional source of appraisal information because they are often best positioned to observe an employee's performance.

Correct AnswerverifiedShow Answer

Human resources planning has three stages.They are

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The use of a neutral third party to resolve a labor dispute is known as

Correct AnswerverifiedShow Answer

One of the criteria for creating a competitive advantage through human resources is that they should be

Correct AnswerverifiedShow Answer

A tool for determining what is done on a given job and what should be done on that job is called a

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Training should consist of four distinct stages or decisions.They are

Correct AnswerverifiedShow Answer

Recruitment is

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Perhaps the most difficult part of human resources planning is conducting

Correct AnswerverifiedShow Answer

Discuss management by objectives.How is it used? What are its advantages and disadvantages? Give an example of a good objective for this purpose.

Correct AnswerAnswered by ExamLex AIManagement by objectives (MBO) is a mana...View AnswerShow Answer

Correct Answer
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verified

Correct Answer
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Correct Answer
verified

Correct Answer
Answered by ExamLex AI
Management by objectives (MBO) is a mana...
View Answer