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E-mail is classified as only casual communication.

A) True
B) False

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Annotating the mail is the same as editing.

A) True
B) False

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The best way to send a letter of great importance is via __________ mail.

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certified
The best w...

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In the simplified letter style, the lines are flush with the right margin.

A) True
B) False

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Flush can mean either to the left or to the right.

A) True
B) False

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Reference initials identify the __________ of a letter.

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typist
Reference ini...

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