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A complete understanding of organizational behavior requires an understanding of both human behavior and of the organizational context.

A) True
B) False

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Which of the following is true of psychology?


A) It takes society rather than an individual as its point of departure.
B) It traces its origins to philosophy and the science of physiology.
C) It enhances our understanding of the design of work.
D) It includes the design, implementation, and management of various administrative and organizational systems.

E) A) and B)
F) A) and C)

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The proponents of internal perspective understand human behavior in terms of an individual's _____.


A) thoughts
B) work environment
C) job pressure
D) education

E) All of the above
F) A) and C)

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Managing organizational behavior during changing times is challenging because of the:


A) emergence of small-scale industries.
B) decreasing globalization of organizations' operating territory.
C) decreasing diversity of organizational workforces.
D) continuing demand for higher levels of moral behavior at work.

E) A) and B)
F) A) and D)

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Which of the following is true of sociology?


A) It takes individuals rather than society as its point of departure.
B) It has enhanced our understanding of the design of work.
C) It focuses on the variety of roles within a culture and the norms of behavior in groups.
D) It includes the design, implementation, and management of various administrative and organizational systems.

E) A) and B)
F) A) and D)

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What are the informal elements that affect behavior and performance in an organization?

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Answers will vary. The informal elements...

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List the essential skills identified by the U.S. Department of Labor that are required to be successful in the workplace.

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Answers will vary. The U.S. Department o...

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Which of the following is an informal element of an organization?


A) Goals and objectives
B) Job descriptions
C) Perceptions
D) Policies

E) B) and C)
F) A) and C)

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In an organization, developing skills differs from acquiring objective knowledge because skill development requires:


A) structured practice.
B) applied research.
C) scientific observation.
D) experimentation.

E) B) and C)
F) B) and D)

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The _____ of the economy includes the production of basic materials, such as steel, and the production of finished products.


A) manufacturing sector
B) nonprofit sector
C) government sector
D) service sector

E) C) and D)
F) None of the above

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Which of the following is true of the government sectors of the economy?


A) They include the production of basic materials.
B) They include transportation, financial services, insurance, and retail sales.
C) They include the production of finished products.
D) They provide essential infrastructure to the public.

E) C) and D)
F) A) and B)

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Which of the following is a key function of experiential learning?


A) Enlightening students through the verbal medium
B) Helping students in memorizing topics
C) Engaging students in individual or group activities that are systematically reviewed
D) Teaching students through digital media rather than traditional methods

E) B) and D)
F) C) and D)

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Skill development is facilitated by structured practice and feedback.

A) True
B) False

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Distinguish between the formal and informal organizations. Which of these affects organizational behavior?

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Answers will vary. The formal organizati...

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Nonprofit organizations are important to our collective well-being because they meet needs that other sectors do not address.

A) True
B) False

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Relief & Wellbeing is an organization that provides aid to victims of natural disasters. Over the years, the company has helped thousands of people during troubled times. Relief & Wellbeing most likely operates in the _____ sector of the economy.


A) manufacturing
B) service
C) nonprofit
D) government

E) B) and C)
F) B) and D)

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Medicine focuses on both physical and psychological health as well as industrial mental health.

A) True
B) False

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Federal regulators are part of an organization's:


A) formal structure.
B) internal task environment.
C) external task environment.
D) informal structure.

E) B) and C)
F) A) and C)

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Which of the following organizational variables affects human behavior at work?


A) Performance appraisal
B) Job satisfaction
C) Absenteeism
D) Organizational turnover

E) A) and B)
F) C) and D)

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Which of the following is a formal element of an organization?


A) Values
B) Group norms
C) Communication channels
D) Perceptions and attitudes

E) None of the above
F) A) and C)

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