Question 1

________ rewards typically should be used only when everyone on the team recognizes that a member is deserving of special recognition.

Accepted Answer

A)   Individual
B)   Group
C)   Project
D)   Program
E)   MonetaryF) C) and D)
G) B) and D)

Question 2

________ occurs when the whole is less than the sum of its parts.

Accepted Answer

A)   Negative synergy.
B)   Inverted interaction.
C)   Creative collusion.
D)   Designers' drawbacks.
E)   Project perversion.F) C) and D)
G) A) and C)

Question 3

The use of meetings outside of accepted work hours to get a project back on schedule is an example of ______ reinforcement to motivate project performance.

Accepted Answer

A)   positive
B)   negative
C)   neutral
D)   creative
E)   substantialF) A) and C)
G) A) and E)

Question 4

Members who are geographically situated so that they may never be able to meet face-to-face would be a characteristic of a ________ project team.

Accepted Answer

A)   virtual
B)   diverse
C)   international
D)   geographically dispersed
E)   co-locatedF) A) and E)
G) All of the above

Question 5

When project managers impose a solution to dysfunctional conflict after listening to each party, they are __________ the conflict.

Accepted Answer

A)   eliminating
B)   controlling
C)   mediating
D)   arbitrating
E)   encouragingF) C) and D)
G) A) and B)

Question 6

The performing stage of team development is characterized by the development of close relationships and group cohesiveness.

Accepted Answer

A) True 
 B)False

Question 7

The biggest challenge to managing a virtual project team is

Accepted Answer

A)   getting reports and technical information communicated.
B)   developing trust and establishing effective patterns of communication.
C)   enforcing deadlines.
D)   dealing with team members in different time zones.
E)   being able to contact team members immediately when there is a problem.F) D) and E)
G) A) and B)

Question 8

A product innovation manager for a manufacturing company has recently noticed some disturbing behavior among team members. Recently the team has exhibited a high degree of conflict over who will control the group and how decisions will be made. Which stage of development is the team in?

Accepted Answer

A)   Norming
B)   Storming
C)   Performing
D)   Adjourning
E)   FormingF) B) and C)
G) C) and D)

Question 9

One important factor that a project manager must acknowledge when recruiting project members is the management structure being used to complete the project.

Accepted Answer

A) True 
 B)False

Question 10

Over the course of a project, the sources of conflict often change.

Accepted Answer

A) True 
 B)False

Question 11

During which stage of team development do members accept that they are part of a project group but resist the constraints that the project and the group put on their individuality?

Accepted Answer

A)   Norming
B)   Storming
C)   Performing
D)   Adjourning
E)   FormingF) B) and D)
G) B) and C)

Question 12

Experienced project managers understand the value of having team members ________ the project as opposed to appointing team members.

Accepted Answer

A)   volunteer for
B)   coerced into
C)   suggested by superiors for
D)   invited to
E)   asked to joinF) C) and D)
G) None of the above

Question 13

Challenges to managing geographically distributed teams are

Accepted Answer

A)   developing trust.
B)   keeping time-zones straight.
C)   effective communication.
D)   both developing trust and effective communication.
E)   both developing trust and keeping time-zones straight.F) B) and D)
G) None of the above

Question 14

Because most project work is a collaborative effort, most project managers advocate the use of _______ rewards.

Accepted Answer

A)   individual
B)   group
C)   project
D)   program
E)   monetaryF) B) and D)
G) B) and C)

Question 15

During which stage of team development is the team fully functional and accomplishing project goals?

Accepted Answer

A)   Norming
B)   Storming
C)   Performing
D)   Adjourning
E)   FormingF) None of the above
G) A) and E)

Question 16

When project teams get accustomed to not having to go through normal approvals to get things done, this is called

Accepted Answer

A)   going native.
B)   bureaucratic bypass syndrome.
C)   team infatuation.
D)   groupthink.
E)   going over the project manager's head.F) B) and C)
G) A) and E)

Question 17

During which stage of team development is high performance not a top priority and attention is devoted to wrapping up the project?

Accepted Answer

A)   Norming
B)   Storming
C)   Performing
D)   Adjourning
E)   FormingF) A) and B)
G) A) and C)

Question 18

When recruiting project team members, which of the following factors is NOT something a project manager might consider?

Accepted Answer

A)   The political connections the potential team member may have
B)   Their problem-solving ability
C)   Their ambition, initiative, and energy
D)   Their skillset as it compares to the project manager
E)   Their availabilityF) B) and D)
G) A) and D)

Question 19

Team members can be upset and dissatisfied with conflict, but as long as the disagreement furthers the objectives of the project, then the conflict is functional.

Accepted Answer

A) True 
 B)False

Question 20

High performing teams typically and often meet many of the characteristics outlined in the text.

Accepted Answer

A) True 
 B)False

Exam 11: Managing Project Teams

The biggest challenge to managing a virtual project team is

Correct AnswerverifiedShow Answer

During which stage of team development is the team fully functional and accomplishing project goals?

Correct AnswerverifiedShow Answer

Challenges to managing geographically distributed teams are

Correct AnswerverifiedShow Answer

During which stage of team development is high performance not a top priority and attention is devoted to wrapping up the project?

Correct AnswerverifiedShow Answer

Experienced project managers understand the value of having team members ________ the project as opposed to appointing team members.

Correct AnswerverifiedShow Answer

________ occurs when the whole is less than the sum of its parts.

Correct AnswerverifiedShow Answer

A product innovation manager for a manufacturing company has recently noticed some disturbing behavior among team members. Recently the team has exhibited a high degree of conflict over who will control the group and how decisions will be made. Which stage of development is the team in?

Correct AnswerverifiedShow Answer

During which stage of team development do members accept that they are part of a project group but resist the constraints that the project and the group put on their individuality?

Correct AnswerverifiedShow Answer

Over the course of a project, the sources of conflict often change.

Correct AnswerverifiedShow Answer

Members who are geographically situated so that they may never be able to meet face-to-face would be a characteristic of a ________ project team.

Correct AnswerverifiedShow Answer

When recruiting project team members, which of the following factors is NOT something a project manager might consider?

Correct AnswerverifiedShow Answer

One important factor that a project manager must acknowledge when recruiting project members is the management structure being used to complete the project.

Correct AnswerverifiedShow Answer

Team members can be upset and dissatisfied with conflict, but as long as the disagreement furthers the objectives of the project, then the conflict is functional.

Correct AnswerverifiedShow Answer

High performing teams typically and often meet many of the characteristics outlined in the text.

Correct AnswerverifiedShow Answer

When project managers impose a solution to dysfunctional conflict after listening to each party, they are __________ the conflict.

Correct AnswerverifiedShow Answer

The use of meetings outside of accepted work hours to get a project back on schedule is an example of ______ reinforcement to motivate project performance.

Correct AnswerverifiedShow Answer

The performing stage of team development is characterized by the development of close relationships and group cohesiveness.

Correct AnswerverifiedShow Answer

When project teams get accustomed to not having to go through normal approvals to get things done, this is called

Correct AnswerverifiedShow Answer

Because most project work is a collaborative effort, most project managers advocate the use of _______ rewards.

Correct AnswerverifiedShow Answer

________ rewards typically should be used only when everyone on the team recognizes that a member is deserving of special recognition.

Correct AnswerverifiedShow Answer

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