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Which of the following is a manufacturing activity that must be included in a true enterprise resource planning (ERP) product?


A) supplier management
B) capacity planning
C) sales prospecting
D) procurement

E) A) and B)
F) All of the above

Correct Answer

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Enterprise resource planning (ERP) vendors design application programs to be configurable so that development teams can alter them to meet customer requirements without changing program code.

A) True
B) False

Correct Answer

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An enterprise resource planning (ERP) implementation depends primarily on the backing of a departmental manager.

A) True
B) False

Correct Answer

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Which of the following statements is TRUE of an enterprise resource planning (ERP) database?


A) An ERP solution contains the company's operational data.
B) A stored procedure is a computer program code stored within an ERP database that runs to keep the database consistent when certain conditions arise.
C) An ERP solution includes initial configuration data.
D) A trigger is a computer program code stored in an ERP database that is used to enforce business rules.

E) B) and C)
F) A) and D)

Correct Answer

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Explain briefly the steps for implementing enterprise resource planning (ERP) systems.

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The first task in implementing ERP syste...

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SAP's enterprise resource planning (ERP) products are relatively economical compared to other companies' products.

A) True
B) False

Correct Answer

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Infor's enterprise resource planning (ERP) products span the mid-range, serving higher-end small companies and lower-end large companies.

A) True
B) False

Correct Answer

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Who among the following is a part of a supply chain activity?


A) Jonathan, who is in charge of capacity planning
B) Zara, who is the head of marketing
C) Michael, who handles inventory management
D) Monica, who oversees customer management

E) A) and B)
F) A) and C)

Correct Answer

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What is a stored procedure?


A) It is a computer program stored within a database that runs to keep the database consistent when certain conditions arise.
B) It is an area of memory that is used for dynamic memory allocation.
C) It is a computer program stored in a database that is used to enforce business rules.
D) It is a software program that houses and serves business logic for use by multiple applications.

E) All of the above
F) A) and D)

Correct Answer

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Briefly describe Microsoft's enterprise resource planning (ERP) products.

Correct Answer

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Microsoft offers five ERP products, all ...

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________ is a suite of applications, a database, and a set of inherent processes for consolidating business operations into a single, consistent computing platform.


A) Enterprise resource planning
B) Customer relationship management
C) Warehouse management system
D) Supply chain management

E) C) and D)
F) B) and D)

Correct Answer

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Which system allows critical business decisions to be made in a timely manner?


A) enterprise resource planning
B) customer relationship management
C) warehouse management system
D) supply chain management

E) B) and C)
F) A) and D)

Correct Answer

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Enterprise resource planning (ERP) was initially adopted by government and public service agencies to handle complex administrative tasks.

A) True
B) False

Correct Answer

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An example of a stored procedure would be never to sell certain items at a discount.

A) True
B) False

Correct Answer

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SAP is the market leader in ERP products with over 45% market share.

A) True
B) False

Correct Answer

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A stored procedure is a computer program stored within a database that runs to keep the database consistent when certain conditions arise.

A) True
B) False

Correct Answer

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The enterprise resource planning (ERP) training sessions in which the implementing organization's employees teach the ERP trainers about the organization's processes are called train the trainer.

A) True
B) False

Correct Answer

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Which of the following is a major disadvantage of mobile devices?


A) inability to process ERP applications
B) unsuitable for employees in all departments
C) security threat
D) not portable

E) A) and B)
F) C) and D)

Correct Answer

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Which of the following aspects that impact enterprise resource planning (ERP) differs among companies of different sizes?


A) relevance of ERP systems
B) value chains
C) availability of skilled IT staff
D) basic business processes

E) None of the above
F) A) and B)

Correct Answer

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In midsized organizations, the first step in moving toward enterprise resource planning (ERP) is to obtain deep senior-level management commitment to the project.

A) True
B) False

Correct Answer

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