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All of the following are included in the Food and Beverage Division EXCEPT:


A) housekeeping
B) stewarding
C) banquets
D) room service

E) A) and D)
F) A) and B)

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Some hotels have a policy of preparing ________ % more meals than the number attending a function in order to accommodate additional people.


A) 5 -7%
B) 2 -3%
C) 4 -6%
D) 3 -5%

E) All of the above
F) B) and C)

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A banquet refers to


A) a large group of people who eat together at one time in one place
B) a dinner party in a private home
C) A group of people eating a lunch at the zoo
D) a candlelight dinner for two

E) A) and B)
F) All of the above

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An acceptable profit margin for food in many hotels is___________ percent


A) 25 -30
B) 20 -25
C) 30 -35
D) 28 -32

E) B) and C)
F) A) and D)

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Responsibilities of the Chief Steward include which of the following?


A) Cleanliness of the front of the house
B) Pest control
C) Supervising the kitchen staff
D) Cleanliness of guest rooms

E) A) and D)
F) A) and B)

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Describe how you would set up the room for a group of 24 business people holding a 2 -hour training meeting followed by a sit -down lunch,and then a workshop requiring interaction between the presenter and the attendees.What do you see as the challenges with this event?

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A diagram of each of the seating arrange...

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More hotels are converting at least one of their bar outlets to


A) desert bars
B) A sports -theme
C) nightclubs
D) high -end wine bar

E) B) and D)
F) A) and D)

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Room service is typically found in


A) large city center hotels
B) midscale hotels
C) extended stay hotels
D) freeway hotels

E) A) and B)
F) A) and C)

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Explain the significance of the catering event order (CEO).

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The Catering event order (CEO),or Banque...

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Labor cost benchmarks are measured by


A) dividing labor costs by food costs
B) food cost compared to labor cost
C) comparing individual hotel food outlets
D) covers -per -person -hour

E) C) and D)
F) A) and C)

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